Quality pet supplies in Newcastle & Lake Macquarie

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For veterinary advice or pet care questions, advice on which product to buy or to make an appointment for your pet, please contact your nearest Lake Veterinary Hospitals location.

For any enquiries regarding your online order, please contact our supplier’s Customer Service team using the form below or call 1300 650 468 (Monday to Friday, 9am to 5pm AEDT).

Please provide as much information as possible, including an order number if you have one.

You may also find our Delivery Information or Frequently Asked Questions pages helpful.

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        Why Choose AutoShip?
        • Save on delivery with flat rates of $7.50 for orders under 3kg and $10 for orders over 3kg, or FREE Click and Collect from our Charlestown or Belmont practices.
        • Ensure that you never run out of your pet's essentials, including food, parasite prevention and supplements.
        • Easily change the products or delivery date for your upcoming AutoShip orders in My Account.
        • You can pause or cancel your order any time from My Account.
        For more information, visit our AutoShip page.

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